FAQs
Do Wood Wicks Really Crackle?
Yes. Our custom laser-cut wooden wicks have small openings designed to create a gentle crackling sound as the candle burns.
Can Palm Wax Candles Burn Longer?
Palm wax can provide a slow, even burn because of its crystalline structure and higher melting point. Actual burn time varies depending on the candle size, wick, fragrance, and proper candle care.
How Long Should I Burn My Candle?
For the best and safest burn, allow the wax to melt evenly across the surface to help prevent tunneling. Do not burn the candle for more than 3–4 hours at a time. The container may become hot, so always place it on a heat-resistant surface and never leave a burning candle unattended.
When Will My Order Ship?
Ready-to-ship items usually leave within 1–2 business days. Made-to-order or custom-blended candles generally require 2–3 business days for production before shipping. USPS Ground delivery typically takes 5–7 business days after shipment. Custom candles should cure for 10 days from the completion date before lighting.

